I found ERG very efficient from Quote to fitting. When looking for a new front door ERG were the best value for money, the rep went through the options on what was the best door for our house and was very knowledgeable about all the doors in the catalogue. The engineer who fitted the door was very thorough and made very little mess and made a neat job of fitting the door. The new door has made a big difference to the warmth to the house but not only that the look of the front of the house. ERG have given me a great service and a good quality door at a very reasonable price.

We chose 5 Star as they had carried out work on another property for us. From start to finish the service we received was excellent. From the sales staff to the fitters, our jobs were stress-free. Sales team explained what was available and the cost (No hidden extras). We were given dates for the fitting of the products ( 11 windows followed at a later date by patio doors).
The fitters arrived on time on the specified dates, and worker efficiently and professionally with brilliant attention to detail. At the end of each day the site was left clean and tidy.
The reason that we mention "Jobs" is because we were so impressed with the initial installation of the windows that we elected to have our patio door replaced at a later date.
We have been so impressed by both the service we received and the quality of the products, we would recommend 5 Star to anyone considering replacement windows and doors

The quality of the windows and door is excellent. The process from quotation by Colin to survey by David and support from Caitlin was clear, straightforward and helpful by all involved. Kieran the fitter was polite and helpful and the internal finish he completed was excellent.

From beginning to end all trades were excellent and couldn’t fault them. However what let the Company down was the administration! Booked dates then confirmed different dates. Booking electrician same time as clean down. Clean down only thought they had doors left to clean when in actual fact whole project,  so delayed. If they sort the admin out would be 5*

Very pleased with our new patio doors. They look great, and are exactly what we wanted. Seamless process, from measuring up and quoting to final installation.
Lee, the fitter was extremely professional, tidy, efficient has made an excellent job of fitting them for us.

We are in the process of renovation our home in Totalnd and started what I thought would be the dreaded process of finding a com many to do provide a quotation to replace all the doors and windows with new powder coated flush casement aluminium joinery.
We ended up nailing it down to two companies, both local and with good reputations, and after meeting both, settled up Jordan to carry out the work.
We went to their show room in Newport and were immediately impressed by the friendly reception (Abbie?). We then met Callum, one of the sales chaps who was a total delight and not at all your archetypal double glazing salesman. He was very knowledgeable, gave all the time we needed and took care look to show us all the options in the show room which was hugely helpful as we could see exactly what would be getting.
Callum then came out to the house to do a comprehensive survey, again, taking time to answer any questions, put forward suggestions that might help and then went away to work out the quotation.
Again, no pressure selling at any point. 
We awarded Jordan the contract feeling confident that we would be getting great quality windows and just as importantly, service. This was quickly confirmed when Steve came to do the surveying and has been back a couple of times since to make absolutely sure he was happy with what was being made.
We are now very excited about seeing the new doors and windows starting to go in as of the 1st December.
Great products, excellent service so far and fair pricing. Oh yes, that reminds me; their price includes the removal and disposal of all the old joinery and doors which is great.
Many thanks Callum, Steve, Abie and all at Joedan - we can't wait to see the new joinery going in!

Fantastic service and workmanship from First quote to fitting great price and the work men left the place spotless 

Professional and friendly from start to finish. Our new doors look beautiful and won't hesitate to have you back for the windows.

Everything from the planning to the build and completion has been straightforward and professional. We kept informed about the timings and processes involved at each stage. The finished extension is perfect and the finish immaculate, we are delighted with it!

Very happy with windows first class service from start to finish. The fitter was really good very tidy at his job a asset to your firm. Would recommend ERG to anyone planing new windows.

From initial enquiry, through to survey and installation, we found everyone involved efficient, helpful and professional. We're very pleased with our new back door - no more draughts or struggles opening and closing. We wouldn't hesitate to recommend.

Very high quality doors, workmanship and friendly before and after care! We would definitely recommend them for anyone looking for either doors or windows!